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Take a look at our frequently asked questions

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What is Banqup?

Banqup is the simplest andsmartest digital administration tool. Banqup simplifies administration andfinances processes by providing businesses with the opportunity to manage alltheir administration, invoicing and payments on just one digital platform. WithBanqup, businesses spend less time on admin and invoicing, and more time makingtheir business thrive.

Who is Banqup for?

Banqup is designed forSMEs, micro-businesses, self-employed businesses and freelancers. With Banqup,these types of businesses no longer need to worry about paper financialdocuments and can easily transition to digital administration. Banqup is asimple and smart solution that saves businesses time byproviding the rightfunctional tools to manage admin and finance processes all in one digitalplace.

Plus,with the ability to provide your accountant and bookkeeper with access to yourfinancial documents, you can have the confidence that your accountant has allof the information they need to manage your tax returns.

What does it mean for my business?

Banqup means having the tools available to manage admin and financeprocesses via one digital solution.

No longer willbusinesses needpaper, physical documents and no longer will businesses need toinput data and manage their finances in more than one place. Banqup provides aclear overview of all incoming and outgoing finances, meaning less time isspent consolidating finances and more time is spent making your businessthrive.

Plus, with paymentfunctionality, your invoices will have a payment button meaning that yourbusiness will receive payments even quicker.

How does Banqup work?

Simply send your invoices, receipts and financial documents to your Banqup platform. Either by email, drag & drop or by taking a picture on your smartphone. Learn more about the various upload methods via our blog.

Banqup's OCR (Optical Character Recognition) technology then converts the text and data on your financial documents into digital files. This not only greatly reduces your data inputting but means that your document becomes digital. Provide your accountant with access to your digital documents and pay them straight within the Banqup platform.

Do I need prior knowledge of digital administration software before I start?

Not at all! Banqupis a simple solution to set-up and use, perfect for businesses who have eitherextensive or no knowledge of digital administration. Take a look at our supportguides, videos and blog for extra support.

How do I allow my accountant or bookkeeper to access my Banqup account?

Using Banqup it is simpleto share your documents with your accountant or bookkeeper. You can choosewhether to provide your accountant with access to all your documents andfinancial information or youcan choose on a document by document basis.

How do I sign up to Banqup?

Signing up to Banqupis simple. Take a look at our Starters Guide for the step-by-step process onhow to signup to Banqup.

Does Banqup offer a free trial?

Banqup does notoffer a free trial but we do offer a free subscription as part of our level andpricing structure. Take a look at our pricing page for full details.

How do I allow my accountant or bookkeeper to acces my Banqup account

Using Banqup it is simple to share your documents with your accountant or bookkeeper. You can choose whether to provide your accountant with access to all your documents and financial information or you can choose on a document by document basis.Take a look at our blog 'Share documents with your accountant in Banqup' to understand the process.


How much does Banqup cost?

Banqup is free for accountants thanks to the ISCA partnership. If this is not your case, you can take a look at our pricing page for different subscription plans and prices of Banqup.


How can I reach Banqup support?

There are many waysto reach Banqup customer support. You can either email, telephone or fill inanenquiry form on our support page. Take a look at the support page for all ofyour options.

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Even more Banqup support

Take a look at the other ways your business, or your accountancy firm, can get extra Banqup support.

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